Privacy Policy

At 3Sixty Learning Solutions Pty Ltd (“3Sixty”), we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A full copy of the APPs is available at the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

What personal information we collect

Personal Information is information that identifies an individual. At 3Sixty, the types of personal information we may collect include:

Full name
Contact details (address, phone number, email)
Job title and employer
Business and industry information
Feedback and survey responses
Information relevant to our learning and development services

This information is collected in various ways, such as:

Via our website: www.3sixty.au
Through consultation or coaching sessions
By email, phone, or written correspondence
Through event or workshop registration forms
Via third-party services (e.g. analytics tools or scheduling platforms)
From publicly available sources

Why we collect personal information

We collect your personal information primarily to:

Provide and improve our services
Facilitate coaching, training, and workshop delivery
Respond to enquiries and support client needs
Communicate with you about our offerings
Deliver marketing and promotional materials

We may also use your information for closely related secondary purposes you would reasonably expect, such as program feedback requests or service follow-ups. You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

Use and disclosure of personal information

Your information may be shared in the following circumstances:

With third-party service providers (e.g. email systems, CRM, event platforms) assisting in our service delivery
Where required or authorised by law
With your consent

We take reasonable steps to ensure any third parties we work with handle your data in accordance with Australian privacy standards.

Data security

We take your privacy seriously. Personal information is securely stored, and we have implemented measures to protect it from misuse, loss, and unauthorised access. When no longer required, we take reasonable steps to destroy or de-identify personal information in accordance with legal requirements.

Some client records may be securely retained for a minimum of seven (7) years to comply with professional standards or legal obligations.

Access and corrections

You have the right to access and update the personal information we hold about you. To do so, please contact us in writing using the details below. We may request proof of identity before granting access. There is no fee to make a request, though we may charge a small administrative fee for processing.

Policy updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

For any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact:

3Sixty Learning Solutions Pty Ltd

📧 info@3sixty.com.au

📍PO Box 2305 Marmion WA 6020

🌐 www.3sixty.com.au

We will aim to respond to all enquiries promptly and fairly.